Below you will find answers to frequently asked questions, including general information on the Green Taverners Marquee and details on events. If you do find the answer to your query below, please contact us.
General:
Where are you located?
Green Taverners Marquee, Plymouth Argyle Football Club, Home Park, Plymouth, Devon, PL2 3DQ. We are conveniently located in the center of Plymouth, next to Plymouth Argyle. The Marquee is positioned opposite the Mayflower Grandstand, and is behind a white fence. There is a large GT logo outside.
Do you have parking?
Guests can use the Milehouse Park and Ride Car Park just a short walking distance away from the venue. We do have a loading/unloading bay located outside the Marquee if required.
Do you offer disabled access?
There is a ramp at the entrace, and the Marquee is full accessible with disabled W/C facility.
How do I become a member?
To register your interest or for further information on memberships, contact Lena on [email protected]
Do I have to be a member to attend a GT event?
You do not have to be a member to attend a Green Taverners Event. To keep up to date with future events, click here to sign up to our newsletter, or here to visit our events page.
Do you accept card payment?
We accept payment from all major UK credit and debit cards. We also accept cash payments.
What alcohol do you sell?
We sell an extensive range of alcoholic and non-alcoholic beverages, including ales and flavoured gins.
Fanfest:
Do I have to be a member to attend a Fanfest?
Our investors and members have priority to Fanfest tickets, however any surplus tickets are released to general sale at a cost of £2.50. Tickets can be purchased by contacting the Ticket Line on 07772 869958.
How do I purchase tickets?
To purchase tickets, contact the Ticketline on 07772 869958. Lena will be able to add you to her list, or advise you if we are fully booked.
Can I reserve seats at a Fanfest?
The only reserved seating is for our sponsors. The rest of the seating is on a first come first served basis.
What time does your venue open on a match day?
For a 3pm kick off, we are open for members and day members only from 11am until 2.45pm. We then open after the match from 5pm until 7pm for both members and non-members. For evening matches, we typically open at 4pm.
Events:
What is your capacity?
The capacity of the Marquee is 600 guests. This includes seating for up to 280 people, with the option to hire in additional chairs. Due to the large size of the room, we can accommodate various layouts unique to each event.
Do you allow external catering?
We do not allow external catering, however we do offer a wide-range of flexible catering packages. We can adapt dishes or offer suitable alternatives where required to cater to guests dietary requirements.
What catering options are available?
We offer a variety of catering options which can be tailored to suit your preferences. We are very flexible.
When can I access to decorate?
Due to the nature of the business, we cannot guarantee access to decorate the venue until the day of your event. We could have an event taking place the night prior, however if the room is free we will contact you to see if you would like to access to set up earlier.
Do I need to pay a deposit?
A deposit payment is required to secure your booking. The amount of deposit required depends on the nature of your booking, and will be discussed on an individual basis. For further details, call Lena on 07772 869958
What are your event terms and conditions?
Following your initial enquiry, we will provisionally hold a date for you for a maximum of 7 days with no obligation to secure the date. Should you then wish to release the booking, we will do so with no charge. Alternatively, if you would like to go ahead with the booking, we will need a deposit to secure the booking. The charge for the deposit will depend on the total cost of your event, which will be advised when you make your provisional booking.
Conditions:
You accept responsibility for any damage or loss caused by you or any member of your party to the venue. Full payment for any damage or loss must be paid in full. We do not allow external catering, therefore any catering required must be provided by the Green Taverners. No beverages are to be brought on to the premises without prior approval from management. Should your guests bring their own drinks, these will be confiscated and discarded of. Any electrical equipment brought on to the premises by yourselves or entertainers you have booked must be certified safe according to P.A.T standards by a qualified test provider.
Payment:
An initial deposit payment will be required to secure your booking. The deposit amount will be discussed during your meeting, and will be determined by the total anticipated cost of your event. Half of the balance must be paid in full 6 months prior to the date of your event, with the full balance due at least 2 weeks prior to your event date. Cancellation Charges: We will cancel the event with no charge if you change your mind within 14 days of making your initial deposit payment. After this 14 day period, deposits and all additional payments will be non-refundable and non-transferable.